Scorp Healthcare Private Limited, a global distributor and exporter of branded and generic medicines, as well as the operator of (referred to as “Scorp Healthcare,” “we,” “us,” “our,” or the “Company”), offers its products, services, and information on this website or any of its pages (“website”) to visitors (“visitors”) and buyers (“buyers”) (collectively referred to as “you” or “your”). By accessing this website, you agree to comply with this privacy policy, the terms and conditions, and any other relevant policies and notices applicable to specific sections or modules of this website.

Scorp Healthcare and our respective representatives respect your privacy utmost and value the trust you place in us, hence we insist upon the highest standards for secure transactions and customer information privacy.

This Policy provides a concise overview of how your data is collected, utilized, and shared by our website. We recommend that you carefully review the Policy to understand our practices for gathering and distributing information. By browsing or accessing our website, you consent to the collection and utilization of your personal data as described below in this Policy.

Please note that our privacy policy is subject to change without prior notice at any time. To make sure you stay updated with any changes, please review this policy periodically.

By visiting this website or utilizing our services, you acknowledge and accept the terms and conditions stated in this Privacy Policy. If you do not agree to our privacy policy terms, please refrain from using or accessing our website.

It is important to note that this Privacy Policy exclusively applies to our website, and we disclaim any responsibility for the content or privacy practices of other websites linked from or linking to our website pages. We encourage you to review the privacy policies of those external websites or services to comprehend their data collection, usage, and sharing practices.

Information We Collect

When you access our website or use our services from any electronic device, you may provide the data that we collect including your personal information to provide better services to our visitors or clients. This may include your name, age, gender, email address, residential address, telephone/mobile number, blood group, medical case, and other relevant information as may be required. Information we collect through other sources such as third-party websites, social media, phone calls, emails, chats, and other platforms that may include your order details and other shipping or payment information.

Cookies And Other Tracking Technologies

We collect and store information using cookies and other tracking technologies. A “cookie” is a small piece of information that may be used, to collect information about activity on the website by a web server. This may include IP address, MAC address, operating system, device manufacturer, model, language, demographic location, browser type, and version. Most browsers or mobile settings allow whether or not to accept cookies and to remove them. You may choose to block cookies with your browser/mobile applications if you wish to. We may use cookies or automatically collected information to personalize our services, customize advertisements, monitor and analyze the website usage metrics and such as the number of website visitors, page views, product purchases, and other activities and services.

The Information Collected Is Aligned With The Purpose:

  • To better understand your interest, resolve disputes and help provide safe and secure services.
  • For our internal training purposes.
  • For our research, analysis, and other business-related purposes.
  • To improve our website and services.
  • Adhere to all applicable legal requirements.
  • To investigate fraudulent activities, attempt to harm our visitors or any other violations of our terms and conditions and privacy policy.

Sharing Personal Information

Scorp Healthcare may disclose your personal information to third parties groups and service providers for business purposes, which include your verification details while placing orders, making payments, and including your shipping details. When we disclose your personal information to given third parties, we enter into a contractual bond where the purpose aligned above is described and requires visitors or buyers to keep personal information confidential and not to offer it for any purpose set forth in the terms and conditions.

Some of the third parties include:

  • Retail Partners
  • Logistic Partners
  • Our Legal Obligations
  • Our partners, stakeholders, or associates

In compliance with disclosure policy and IT Rules, we are committed to safeguarding your personal information and ensuring its privacy. In compliance with Rule 6 of the IT Rules 2011, we have established the following disclosure policy:

  • Disclosure for Lawful Purposes:

Personal information may be disclosed to any person if it is required for a lawful purpose connected with the function or activity of our website.

  • Disclosure for Legal Obligations:

Personal information may be disclosed when necessary to comply with a legal obligation imposed upon us.

  • Restricted Disclosure of Personal Information:

We do not rent, sell, publish, or share your personal information, and we will not disclose any of your personally identifiable information unless one or more of the following conditions are met:

  1. With Your Permission:

We will disclose your personal information if you have explicitly given us permission to do so.

  1. Investigation and Prevention of Unlawful Activities:

We may disclose your personal information to help investigate, prevent, or take action regarding unlawful and illegal activities, suspected fraud, including cyber incidents potential threats, punishment of offenses, and the safety or security of any person. This also includes the violation of our website’s terms of use or defend against legal claims.

  1. Compliance with Legal Requirements:

In special circumstances, such as compliance with subpoenas, court orders, requests/orders from legal authorities, or law enforcement agencies, we may be required to disclose your personal information.

We utmost take care of the privacy and security of your personal information. Rest assured that any disclosure of your personal information will only occur when necessary and in accordance with applicable laws and regulations.

How We Secure Your Personal Information

Scorp Healthcare maintains electronic, technical, physical, and procedural safeguards to protect your personal information against the loss, misuse, and alteration of the information. We use commercial security measures such as firewalls, SSL (Secure Socket Layer), and encryption to protect your information. We restrict the access of information to our representatives and third parties who are not subject to strict contractual confidentiality obligations.

Under certain circumstances of investigation of cyber incidents, offenses, etc., we shall not be able to take your prior consent before disclosing your information in case the information is demanded by government agencies or otherwise mandated under the law.

Furthermore, we want to emphasize that we cannot be held responsible for any breach of security or any actions taken by third parties that are beyond our reasonable control. This includes but is not limited to, acts of government, computer hacking, unauthorized access to computer data and storage devices, computer crashes, breaches of security and encryption, poor quality of internet service or telephone service experienced by the user, and similar events.

Please be aware that any transmission of information over the Internet or any electronic storage system carries inherent security risks, and you should assess these risks accordingly.

Opt-in/opt-out Policy

We offer all users the option to unsubscribe from receiving non-essential (promotional, marketing-related) communications from us with an email, both on behalf of our partners and from us in general. You can easily opt out of receiving such communications and ensure that your contact information is no longer used for promotional purposes.


Our websites are designed for users who are above 18 years of age or older. If we become aware that a child has provided us with personal information, we will promptly delete it from our records upon request by a parent or guardian of that child. If you believe that we may have collected personal information from a child under the age of 13, or under the applicable minimum age in your jurisdiction, please contact us at In such cases, we will take immediate steps to delete the personal information as soon as possible.

Retention Of Information

We will keep your personal data for as long as necessary or permissible in accordance with the purposes for which it was collected, as described in this Privacy Policy. The duration of our data retention is determined by various factors, including:

  • Duration of our Relationship: We consider the length of time we have an ongoing relationship with you and continue to provide our website services to you.
  • Legal Obligations: We assess whether there are any legal obligations that require us to retain your personal data.
  • Legal Position: We take into account the advisability of retaining your personal data in light of our legal position, which includes factors such as enforcing our website’s terms of use, complying with applicable statutes of limitations, participating in litigation, or responding to regulatory investigations.

By considering these criteria, we strive to ensure that we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws and regulations.

International Transfers

This website is controlled by Scorp Healthcare Pvt. Ltd in India and is not intended to subject us to the laws of the jurisdiction of any state, country, or territory other than India. Any personal information you provide through the use of this website may be stored, processed, transferred, and accessed from India to other countries which may guarantee the same level of protection as the one visitors or clients reside in. Regardless of the location or access point of your personal data, we are committed to handling it in accordance with this Privacy Policy.